Two Tales of Bad Care
When I was a medical student, my first clinical rotation during my third year was OB. I was on the high-risk service, on 4N. As I entered the ward, I saw a patient leave the first room on the left and begin to walk down the hall, trailing her IV pump. I asked her if she needed help. She replied that her IV pump was beeping and that she had been pressing the nurse call button for several minutes without an answer.
I escorted her back to her room and went looking for help. I mean, come on, I knew enough never to mess with an IV pump. I didn't want to risk the wrath of the nurses.
Anyway, when I got to the nursing station, there was no one there. No secretary, no nurses, no one.
I found the entire day crew in the lounge behind the nurses station eating fried chicken. When I asked if someone could go help the patient this was, nearly verbatim, the reply:
N: 401? (pronounced foh-oh-one)
N: Well, she ambulatory, ain't she?
N: Then she can just come down here.
Me: (incredulous) You mean if the patient can walk they have to come to the nursing station to get care?
N: Yeah. And, hey, don't you backtalk me. I got's my degree!
No kidding, true story.
Hat tip: GruntDoc